At The Creative Hive, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to The Creative Hive, 17 King Street, Knutsford, Cheshire, England, WA16 6DW. Alternatively, you can telephone +44 7786 621 008
Who are we?
The company registration number is 12766169. The company is registered at the following address:
The Creative Hive, 17 King Street, Knutsford, Cheshire, England, WA16 6DW.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services or if you express an interest to enlist The Creative Hive to undertake work for you.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, telephone number, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
• process sales orders or enquiries that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• seek your views or comments on the services we provide;
• notify you of changes to our services;
• send you communications which you have requested and that may be of interest to you.
• send you newsletters if requested
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or distribute your information to third parties. We will not share your information with third parties for marketing purposes.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choice by ticking the relevant box situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: email@example.com Alternatively, you can telephone +44 7786 621 008
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us:
firstname.lastname@example.org or write to us: The Creative Hive, 17 King Street, Knutsford, Cheshire, England, WA16 6DW. Alternatively, you can telephone +44 7786 621 008.
You have the right to ask for a copy of the information The Creative Hive Ltd hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The DPA & GDPR May 2018
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in September 2021.